For home PCs and professional support

Your PCs. Within reach.Free for personal use.

Access your home computers or help friends and family for free. Supporting customers or using Farweo for work? Business plans start at $9/month. Connect from your phone, tablet, or Windows Console, and organize your devices in web admin.

Personal: up to 3 managed devices · One connection at a time
Business: up to 100 Windows PCs · $9/month or $90/year
Unlimited plan also available

Free personal plan No credit card Windows x64 and x86 hosts
A technician remotely supporting a Windows computer
Remote PC connectedReady for support
How it works

Set up once. Return when support is needed.

Create a free account, then connect to a computer you own or are authorized to support. For work use, choose Business to start your 90-day trial.

  1. 1

    Install the Host

    Install Farweo Host on the remote PC. Windows needs administrator approval for its service; the Linux Host runs in a signed-in X11 session.

  2. 2

    Keep the access details safe

    Setup displays that PC’s Host ID and password. Keep them private and share them only with authorized technicians.

  3. 3

    Choose your viewer

    Connect with the Host ID and password in Windows Console. For browser access, add the PC to your account in web admin, then open it in the web viewer.

The Farweo Console

The PCs you look after. One place.

Group the computers you look after, see which are online, and review device health before opening a support session.

Farweo Console showing organized Windows devices and the selected device details
Select a saved computer to review its details and connect in moments.
Farweo in your browser

Your PCs.
Within reach.

Manage your devices and provide remote support from the same Farweo account. Use your phone, tablet, or desktop browser.

Connect & support

Web viewer

Open a remote desktop wherever you are. No Console installation needed on the device you connect from.

  • Control your online Windows PCs and Linux hosts
  • Exchange text and transfer files
  • Use touch controls on phones and tablets
Open web viewer
Organize & monitor

Web admin

Keep the computers you support organized, and check their status before starting a session.

  • Add, name, and group your PCs
  • Check online status and device health
  • Review device activity
  • Manage members, teams, and access when the organizations pilot is enabled
Open web admin
Farweo web admin showing customer groups, online and offline PCs, device health, and connection actions
Find a customer’s PCs, check device health, and connect from one workspace. Select the image to view it full size.
On your phone, too

Add Farweo to your home screen.

Use the web viewer as a mobile app (PWA), with touch controls, pinch to zoom, and an on-screen keyboard.

Mobile setup guide
Farweo mobile app connected to a Windows PC, with Pointer, Keyboard, Zoom, and More controls
A Windows desktop, within reach on your phone.
Everyday Windows support

Get everyday support tasks done.

Built for technicians who return to the same small-office and customer PCs week after week.

Remote control

See and control the remote desktop clearly, including approval prompts during installs.

Unattended access

Return to a configured PC without someone at the keyboard. The computer must be powered on, online, and running Farweo Host.

Files & clipboard

Move files and copy content between computers while you work.

Remote audio

Hear what is happening on the remote computer when sound matters.

Device health

Check online status, storage, memory, uptime, and restart needs at a glance.

Organized devices

Save frequent computers, group them, and reconnect without hunting for details.

Organizations & teams · opt-in pilot

A shared workspace with individual access.

Keep organization devices with the business as people join or leave. Invite members, create teams, group devices, and grant view-only, remote-control, or attended access. Personal devices stay in your Personal workspace.

Owners and admins manage membership and permissions; administration alone does not grant remote access. Review activity and export organization audit records. Availability is controlled by the service administrator. Teams pricing: $5 per member per month.

Organizations setup & permissions
Optional · administrator-enabled

Request a wake before you connect.

Wake-on-LAN lets you request a wake for a configured offline device from Windows Console. An approved, awake Windows or Linux host on its LAN sends the packet. Choose a relay automatically or manually, follow progress, and optionally connect when the Farweo Host comes online. Requires supported wired hardware and setup.

Wake setup & requirements
One-off help, with your permission

Get help with Farweo Quick Support.

Open Quick Support, share the temporary code with your technician, and approve their request to see and control your screen. End access whenever you choose. No installation or permanent device enrollment is required.

For Windows x64. Your technician signs in to Windows Console or the browser viewer. Chat during the session, and choose whether to allow clipboard sharing and file transfers; both start off. You can inspect the approved permissions and disconnect at any time.

Restart recovery needs your approval, a new code, and fresh approval after sign-in within five minutes. Temporary administrator support is currently unavailable pending a trusted release. See Quick Support setup and limits.

Get Quick Support
Farweo Quick Support customer window with an example code, unchecked clipboard and file permissions, chat controls, and an End session button
Example code shown. Clipboard and files start off; the customer approves access locally.
Account security

Add an extra layer of protection with MFA.

Enable multi-factor authentication for your Farweo account with an authenticator app. Use a one-time code when signing in, and keep single-use recovery codes for when you cannot access your app.

Set up account MFA
Know what you are installing

Understand access, security, and requirements.

See how connections are authenticated and encrypted, and compare the Windows Console with the browser viewer.

View technical details
Simple founding pricing

Free at home. Affordable at work.

Use Personal for your home computers and unpaid help for friends and family. Work use and customer support require an active Business trial or paid plan. Business plans include one technician, up to 100 managed Windows PCs, and unlimited concurrent connections.

Personal

No card required

For your own home computers and unpaid help for friends and family.

$0 / month
  • Free for personal, non-commercial use
  • Up to 3 managed devices
  • One connection at a time
  • No five-minute session cutoff
  • Web admin, browser viewer, and Windows Console
Create free account

Business Monthly

For work, business devices, and customer support. Pay monthly.

$9 / month
  • One technician
  • Unlimited concurrent connections
  • Up to 100 managed Windows PCs
  • Remote control, files, audio, clipboard, and monitoring
Choose monthly
Try it for work

90-day business trial. No credit card.

Start your 90-day Business trial whenever you’re ready. Choose Business at signup or select “Try Business free for 90 days” in Account plan. Includes one technician, up to 100 managed Windows PCs, and unlimited concurrent connections. One trial per account; no credit card or automatic purchase.

Start business trial
Organizations & teams

Teams · $5 per member per month

Work together with organization-owned devices, individual accounts, teams, and explicit access permissions. Manage membership, review effective access, and export organization audit records.

Contact us to arrange access to the opt-in organizations pilot and team billing.

Ask about Teams
Another plan option

Unlimited plan available

Contact us for Unlimited plan pricing, what is included, and the terms for your support setup.

Ask about Unlimited

Personal use stays free after the business trial. Work use, business-device access, and customer support require a paid plan after the trial. Founding business pricing applies to this early release. Taxes and renewal details are shown at checkout. Cancellation and refund policy.

Downloads

Choose the right app for each PC.

Host is available for Windows x64 and x86, and Linux x64 with X11. Console and Quick Support require Windows x64. Current release: v1.0.188.

Create your free account for Personal use. Start your 90-day Business trial whenever you’re ready. Already have managed devices? Open the browser viewer for remote control, text clipboard, and file transfer.

Before your first connection

A few practical answers.

Farweo is operated by TSS Travnik, Bosnia and Herzegovina. Have a setup or product question? Contact [email protected].

Can several people support organization devices?

When the organizations pilot is enabled, each person signs in with their own account and selects the organization workspace. Owners and admins assign device access through member or team grants. Joining a team or becoming an admin does not automatically grant remote control. Personal plans remain separate. Teams costs $5 per member per month; contact us to arrange pilot access and billing. Read the organization guide.

Who is Farweo for?

People accessing their home computers, friends and family helping each other without payment, and technicians supporting customers. Personal use is free for up to 3 managed devices and one connection at a time. The business 100-PC plan covers one technician with unlimited concurrent connections. An Unlimited plan is also available; contact us for its pricing and terms.

Does someone need to be at the remote PC?

For Quick Support, someone must open the app and approve access locally; no Host installation is required. For unattended access, someone with administrator access installs the Host first. After setup, you can connect while the PC is powered on, connected to the internet, and running the Host service. For supported offline devices, administrator-enabled Wake-on-LAN can request a wake through an approved awake relay on the same LAN.

Can I wake an offline computer?

When Wake-on-LAN is enabled by the service administrator, use Windows Console to request a wake for a configured device assigned to your account. The target needs compatible wired hardware and firmware/OS wake settings, plus an approved awake Farweo relay on its LAN. A packet being sent does not guarantee the device wakes: Farweo waits for its authenticated Host to come online. Wake controls are currently in Windows Console. See setup and troubleshooting.

What is the difference between web admin and the web viewer?

Web admin is where you add, organize, and monitor your managed PCs and review activity. The web viewer opens a remote desktop session so you can provide support. Both use your Farweo account.

Can I use Farweo as an app on my phone?

Yes. The web viewer is an installable progressive web app (PWA). Open the viewer on your phone, sign in, and use its install option or your browser’s Add to Home Screen command. You get a home-screen shortcut and mobile touch controls. Remote sessions need an internet connection and an online Windows PC or supported Linux X11 host. See mobile setup instructions.

Can I connect from a browser?

Yes. Sign in to the browser viewer to access your online managed devices or enter a customer's Quick Support code under Computers. Quick Support requires local customer approval, with separate choices for clipboard and files, and includes session chat. Browser clipboard exchange is text-only and subject to browser permissions. Use Windows Console for rich clipboard content and clipboard-file paste when approved; audio is available for supported managed-host sessions. Compare the viewers.

What counts as free personal use?

Accessing your own home computers for personal tasks or helping friends and family without payment. The Personal plan includes up to 3 managed devices and one connection at a time, without a five-minute session cutoff. Work tasks, access to business devices, and customer support require a business plan after the trial, even when the support is unpaid. A Personal workspace is a device organization feature; it does not make business activity eligible for free use.

What happens after the business trial?

Personal signup does not start a trial. Choose Business at signup or start your one-time 90-day Business trial from Account plan whenever you’re ready. After it ends, subscribe for work use, or select Personal for non-commercial use. If you have more than three managed devices, choose which three remain accessible; the others stay saved for a later upgrade. Business costs $9/month or $90/year; contact us about Teams or Unlimited. Starting a trial does not purchase a subscription.

What do I install on each computer?

For one-off attended help on Windows x64, the customer runs Quick Support without installing a service. For managed access, install Farweo Host on Windows x64 or x86, or Ubuntu 24.04 LTS x64 with X11. Technicians use Windows Console on Windows x64 or the browser viewer. The Console installer does not need administrator access.